Privacy policy

Privacy Policy
Last updated: April 2, 2025

This Privacy Policy describes how Overland Foam ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from overlandfoam.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. The latest version will always be available on our Site, and the "Last updated" date will be revised accordingly.

How We Collect and Use Your Personal Information

We collect personal information to provide our Services, fulfill orders, and enhance your experience. This includes:

1. Information You Provide Directly:

  • Contact details (name, address, phone number, email).
  • Order details (billing/shipping addresses, payment confirmation).
  • Account details (username, password, security questions).
  • Shopping activity (cart items, wishlist items).
  • Customer support interactions.

2. Information Collected Automatically:

  • Browsing data (IP address, device/browser type, network connection).
  • Site interaction (pages visited, clicks, time spent on pages).
  • Cookies and tracking technologies (to improve functionality and marketing).

3. Information from Third Parties:

  • Shopify (to facilitate orders, process payments, and improve the shopping experience).
  • Payment processors (to securely process transactions).
  • Marketing and advertising partners (to tailor promotional content).

How We Use Your Personal Information

We use the collected information for the following purposes:

  • Order Processing & Fulfillment: To complete transactions, process payments, and arrange shipping.
  • Customer Support: To address inquiries and provide assistance.
  • Marketing & Advertising: To send promotional emails, show tailored ads, and improve customer engagement.
  • Security & Fraud Prevention: To protect against fraudulent activity and unauthorized access.

Cookies and Tracking Technologies

We use cookies to improve site functionality and enhance user experience. You can manage your cookie preferences through your browser settings. Blocking cookies may affect your ability to use certain features of our Site.

For details on Shopify-related cookies, visit: https://www.shopify.com/legal/cookies

How We Share Personal Information

We may share personal information with:

  • Service Providers: Payment processors, shipping partners, IT support providers.
  • Marketing & Business Partners: To improve our advertising and promotional efforts.
  • Legal Compliance: To meet regulatory requirements or respond to legal requests.

We do not sell your personal information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before submitting personal information.

Children’s Privacy

Our Services are not directed toward children. We do not knowingly collect personal information from individuals under 16. If we discover such data has been collected, we will delete it.

Security & Data Retention

We implement security measures to protect your data. However, no system is completely secure. We retain your personal information as long as necessary for business operations and compliance with legal obligations.

Your Rights & Choices

Depending on your location, you may have rights such as:

  • Access: Request a copy of your personal information.
  • Deletion: Request that we delete your data.
  • Correction: Update inaccurate information.
  • Opt-Out: Decline marketing communications.

To exercise these rights, contact us at: [Insert Contact Information]

We do not discriminate against individuals who exercise their privacy rights.

Contact Us

For any questions regarding this Privacy Policy, please contact us at:

Overland Foam

(321) 947-9997
Matt@overlandfoam.com